Frequently asked questions
Good to know
What does Fermeskin actually do?
What does Fermeskin actually do?
Fermeskin Fermeté Cream is formulated to help skin look and feel tighter, smoother, and more hydrated with regular use. Most people start with their belly, then use it anywhere else that could use a little extra care — arms, neck, and beyond.
How do I use it?
How do I use it?
Massage a small amount into clean, dry skin once or twice daily. Ferme works best as a small, consistent ritual rather than a one-time fix — most people notice a difference with regular use over time.
What's actually in it?
What's actually in it?
Just five ingredients: aqua, honey, hyaluronic acid, aloe vera, and caffeine. No filler ingredients, no proprietary complexes — a simple formula that does real work.
Where can I use Fermeskin?
Where can I use Fermeskin?
Anywhere your skin could use a little extra care. Most people start with their belly, then move on to arms, neck, or wherever needs it — one cream, every area.
Is it okay for sensitive skin?
Is it okay for sensitive skin?
Everyone's skin is different, so if you have sensitive skin or known allergies, we recommend patch-testing on a small area before adding Fermeskin to your routine.
How much do I need, and how long does a jar last?
How much do I need, and how long does a jar last?
Fermeskin comes in a 50g jar — a little goes a long way, so a small amount is all you need for each use.
How long does shipping take?
How long does shipping take?
Orders are processed within 1–3 business days, then typically arrive within 8–12 business days across the US and Canada. Orders over $50 ship free; orders under $50 have a flat $3.99 shipping rate. See our Shipping Policy for full details.
Can I return my order?
Can I return my order?
Because Fermeskin is a personal care product, we're unable to accept returns once it's been opened. If your order arrives damaged, defective, or isn't what you ordered, reach out within 30 days and we'll make it right with a full or partial refund. See our Refund Policy for full details.
Do you offer payment plans?
Do you offer payment plans?
Yes — Fermeskin orders are eligible for interest-free installments through Shop Pay at checkout.